Come Grow With Us

iHerb continues to differentiate itself by thinking above and beyond as an e-commerce industry leader.

Our Story, Our Vision

Our vision is to be the dominant health and wellness brand globally and to provide the best value for natural products. Since 1996, iHerb has been on a mission to provide the best overall value for healthy products to our customers. We've done this by using our advanced e-commerce platform, plus two state-of-the-art warehouses in California and Kentucky, to ensure our customers receive the best quality, price and convenience!

19
Years of Experience
Providing Excellent Products to Our Worldwide Customers
4
Number of Locations
Our Employees are located in Several Locations in the USA
900
Number of Employees
We're one of the Fastest Growing Online Retailers
35,000
Products Offered For Sale On Our Website
We Have a Wide Selection of Products
150
Countries We Ship To
We can ship to almost anywhere in the world!
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Life at iHerb

Come join our fast-moving team at iHerb and help us accomplish great things!

Employee Testimonials

  • Equal Opportunities for Everyone

    Everyone works hard to be their best and provide our customers with trusted quality products. People are kind to each other and iHerb provides equal opportunities for everyone to grow.

    Aria D.

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  • iHerb Values Its Employees

    iHerb delivers quality products quickly in a responsible green manner. The company values its employees and I appreciate how challenging and fulfilling my work is because I am able to be a part of producing innovative new products.

    Bryan C.

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  • We Work Hard

    iHerb has high expectations for all employees and departments, and appreciates and values that we are all dedicated to working hard to obtain the goals that are set. This is probably the best company when it comes to knowing how to say thank you to their associates.

    Amber D.

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  • We're Friendly

    iHerb is a friendly, ethical, fast-growing company that is committed to helping people live healthier lives. Every day I am motivated by the responsibility of high expectations for myself and others with the opportunity to be creative and solve problems.

    Assia M.

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  • Growth & Self-Improvement

    I have learned more working at iHerb than at any other company. iHerb values ambition and encourages growth and self-improvement in a high-tech friendly environment. I am provided the tools I need to problem-solve effectively and help improve processes.

    Brad O.

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  • We Are Like Family

    The culture is very diverse; you can learn about different people and their way of living every single day. We are like family and are able to work together to provide the most healthy products in the most technically advanced ways available.

    Mehrak V.

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  • We Strive to be
    the Best

    iHerb values and supports employees by offering great benefits and fun events and activities. I work with a wonderful group of people who value excellence and team work.

    Cynthia G.

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  • One of a Kind

    The camaraderie between the employees and management is one of a kind. Management puts great trust in the employee's ability to complete tasks and in return has a great open-door policy that makes it easy to talk.

    Jeff H.

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  • Opportunities Abound

    The environment, growth of the company, people, and the variety of learning opportunities.

    Olga S.

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  • Team Work

    The most positive aspect of my job is the friendly people I get to interact with daily. The company values its employees and I enjoy the teamwork between each department.

    Paul M.

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  • Rewarding Work

    The team at iHerb is hardworking, honest, and I find the potential for learning and gaining knowledge to be the most rewarding.

    Yuliya B.

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  • We Work As A Team

    What I like most about working at iHerb is the comfortable work environment and the fact that I work with great trustworthy people. I am most proud of the fact that iHerb is a company that cares about its people and is committed to the success of its employees.

    Jason W.

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  • The Cutting Edge

    You can walk around and see associates helping each other; people are friendly. Then you see this perfect pick operation that no one around the area has. Which is amazing by itself.

    Linda M.

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Charitable Donations

iHerb is committed to helping great causes worldwide. Just as we strive to offer the best value for all our online products, we seek to find and fund the best opportunities for donations – the ones that make a lasting difference.

We feel that children's education is an area where we can have an immediate and sustainable impact. Currently, we are making contributions to build and support schools in Cambodia, giving over $40,000.00 per month through New Hope Cambodia.

The results tell the story. iHerb-sponsored schools are currently benefiting more than 2,000 preschool and primary school students. Our focus is on English, math, and computer science courses, ones that provide practical skills, lasting value, and one of the highest ROC!

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Our Words Into Actions

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$166,808
Somalia Famine Relief
$40,000
New Hope Cambodia
Contributions Per Month
$6,000
Orphanage in Ecuador
Contributions Per Month
$112,920
Haiti Earthquake Relief

When donating to a cause, use CharityNavigator.com to see how they rank. New Hope Cambodia has not yet received ratings on Charity Navigator, but may be evaluated in the future.

Perks of Working at iHerb

Our California locations offer discounted tickets to area theme parks such as Disneyland and Sea World. Other locations offer ride-share benefits for commuters, and discounts at Weight Watchers. Many locations offer discounts on movie tickets, car rentals, and even services like mobile phone service discounts.

Regardless of your specific location, iHerb offers all employees the opportunity to save up to 25% on all purchases at iHerb.com. If you enjoy a healthy lifestyle, you should consider iHerb. iHerb offers a unique combination of workplace experiences, wages, benefits, and perks to keep you and your family happy and healthy.

240
Pounds of Fruit
Consumed by iHerb Employees Per Week
140
Games of Pacman
Played by iHerb Employees Per Week
800
Cups of Coffee
Brewed by iHerb Employees Per Week
400
Snack Packs
Consumed by iHerb Employees Per Week
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All The More Reasons to Join

Health, Dental & Vision Care
Health, Dental & Vision Care
Company-paid Life Insurance
Company-paid Life Insurance
Profit Sharing
Profit Sharing
401K Matching Up to 4%
401K Matching Up to 4%
Education Reimbursement
Education Reimbursement
Discounts on iHerb.com
25% off Purchases on iHerb.com
Unlimited Snacks
Unlimited Snacks
Unlimited Beverages
Unlimited Beverages

Insurance Benefits

iHerb employees enjoy insurance coverage that addresses key benefit areas:

Health, Dental & Vision Care: Presently, iHerb pays 75% of the health, dental & vision insurance benefit cost for both the individual and their immediate family. Employees become eligible for insurance benefits on the first of the month following their hire date. Insurance benefits and the amount of their coverage varies by location.

Company paid Term Life Insurance policy ($50,000) with AD&D as a rider

Voluntary Life (for employee, spouse and children)

Accidental Death & Dismemberment (AD&D) rider on all Voluntary Life products

Short and Long-Term Disability

Flexible Spending Account (for covered dependent care and medical expenses)

Colonial Supplemental Benefits

Retirement Benefits

iHerb offers two benefits to aid in supporting the retirement needs of its employees.

Safe Harbor 401(k): Employees are eligible to participate first of the month following their hire date. iHerb matches 100% of the first 4% of the employee's contribution. All matching contributions are immediately 100% vested.

Profit Sharing Plan: All employees are eligible for profit sharing after one year of service with iHerb and vesting occurs over a six-year period. The profit sharing plan contributions are made at the discretion of the company.

Open Positions

Bilingual Customer Service Representative (Korean) - Perris, CA

Under general supervision, the Customer Service Representative (CSR) is the first point of contact for all company/customer questions, product inquiries, and order status. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=13748&lang=en_US&source=CC2

Bilingual Customer Service Representative III (Arabic and English) - Arcadia, CA or Perris, CA

Under general supervision, the Customer Service Representative 3 (CSR3) is the first point of contact for all company/customer questions, product inquiries, and order status. This position reports into the Customer Service department and also works closely with the Marketing team to support specific region/market. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations. CSR3s are responsible for monitoring and assessing an assigned group of CSRs.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=13786&lang=en_US&source=CC2

Bilingual Customer Service Representative III (French and English) - Arcadia, CA or Perris, CA

Under general supervision, the Customer Service Representative 3 (CSR3) is the first point of contact for all company/customer questions, product inquiries, and order status. This position reports into the Customer Service department and also works closely with the Marketing team to support specific region/market. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations. CSR3s are responsible for monitoring and assessing an assigned group of CSRs.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=13786&lang=en_US&source=CC2

Bilingual Customer Service Representative III (German and English) - Arcadia, CA or Perris, CA

Under general supervision, the Customer Service Representative 3 (CSR3) is the first point of contact for all company/customer questions, product inquiries, and order status. This position reports into the Customer Service department and also works closely with the Marketing team to support specific region/market. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations. CSR3s are responsible for monitoring and assessing an assigned group of CSRs.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=13786&lang=en_US&source=CC2

Bilingual Customer Service Representative III (Portuguese and English) - Arcadia, CA or Perris, CA

Under general supervision, the Customer Service Representative 3 (CSR3) is the first point of contact for all company/customer questions, product inquiries, and order status. This position reports into the Customer Service department and also works closely with the Marketing team to support specific region/market. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations. CSR3s are responsible for monitoring and assessing an assigned group of CSRs.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=13786&lang=en_US&source=CC2

Bilingual Customer Service Representative III (Spanish and English) - Arcadia, CA or Perris, CA

Under general supervision, the Customer Service Representative 3 (CSR3) is the first point of contact for all company/customer questions, product inquiries, and order status. This position reports into the Customer Service department and also works closely with the Marketing team to support specific region/market. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations. CSR3s are responsible for monitoring and assessing an assigned group of CSRs.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=13786&lang=en_US&source=CC2

Dev Ops Engineer - Irvine, CA

DevOps Engineer maintains the overall direction of the company’s production ecommerce & WMS infrastructure by identifying system requirements; installing upgrades; monitoring system performance; Operating System/Application installation; account monitoring; security and collaborating with the DevOps engineers. DevOps Engineer will be responsible for improving and maintaining website performance, monitoring website traffic, and be primary resource focused on new Linux/Unix initiatives.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=10586&lang=en_US&source=CC849707

Ecommerce Marketing Coordinator - Arcadia, CA

The Marketing Coordinator supports the marketing team with coordinating the planning and hands-on execution of iHerb’s international digital marketing programs, including social media, email, paid search, influencer marketing, site content, iHerb Rewards program, and creative development. The requirements of the marketing coordinator role will evolve as business needs do.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=14063&lang=en_US&source=CC2

Front End Developer - Irvine, CA

The Front End Developer will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Front End developer will provide technical recommendations and develop high quality solutions across multiple platforms (web, mobile, tablet, etc.).

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=10563&lang=en_US&source=CC947955

IT Desktop Specialist - Perris, CA

The IT Desktop Specialist will maintain and monitor end-user workstations and productivity on local area network. Perform a variety of maintenance, software installation, end-user support and training tasks to end-user workstations, printers and network performance satisfying company and user requirements. Provide support to staff on all company-supported software and applications, including 3rd party and in-house developed applications. Troubleshoot hardware and software issues, determine source and advise on appropriate action.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=11082&lang=en_US&source=CC3

Safety Manager - Hebron KY

The Safety Manager will create and implement a vision that encourages all employees to embrace EHS initiatives, and will build a culture that sustains this vision. The Safety Manager will lead the effort to eliminate, prevent, or reduce the occurrence of safety, health, medical and environmental issues by providing technical assistance, driving the EHS process through awareness and training, and aiding in enforcement of company policies and OSHA (or other related agencies) regulations. The Safety Manager also ensures Company offices, facilities, grounds and job sites are inspected as required, and monitors established policies and procedures to ensure adherence to these by Company employees, agency employees, contractors and visitors.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=10548&lang=en_US&source=CC794651

Security + Loss Prevention Supervisor - Hebron, KY

The Security & Loss Prevention Supervisor is responsible for identifying and eliminating sources of theft through data analysis, comprehensive process knowledge, and investigative techniques. The Security Supervisor will effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection through design of physical infrastructure and processes in the Distribution Center. This position will supervise the security staff on a daily basis. This position will partner with Safety to assist with daily, weekly or monthly tasks. The Supervisor is a key member of the Operational team as well as cross functional teams throughout the organization as necessary.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=14104&lang=en_US&source=CC2

Vice President of Marketing - Arcadia, CA

The Vice President of Marketing is an avid entrepreneur who supports the mission, vision and values of iHerb by conceptualizing and implementing business and market development; market research and planning; and the strategic direction of promotion and advertising. In addition, the incumbent is responsible for hiring and directing the day-to-day activities of the marketing staff.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=13549&lang=en_US&source=CC2

Warehouse Department Supervisor - Hebron, KY

The Warehouse Department Supervisor will provide leadership and direction in a high volume outbound, B2C small parcel environment, supervise and coordinate activities of workers concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing it for same day shipping both nationally and internationally via expedited carrier services, maintaining a safe, effective and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships.

View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=12243&lang=en_US&source=CC2

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