iHerb continues to differentiate itself by thinking above and beyond as an e-commerce industry leader.
Our vision is to be the dominant health and wellness brand globally and to provide the best value for natural products. Since 1996, iHerb has been on a mission to provide the best overall value for healthy products to our customers. We've done this by using our advanced e-commerce platform, plus two state-of-the-art warehouses in California and Kentucky, to ensure our customers receive the best quality, price and convenience!
Come join our fast-moving team at iHerb and help us accomplish great things!
Everyone works hard to be their best and provide our customers with trusted quality products. People are kind to each other and iHerb provides equal opportunities for everyone to grow.
iHerb delivers quality products quickly in a responsible green manner. The company values its employees and I appreciate how challenging and fulfilling my work is because I am able to be a part of producing innovative new products.
iHerb has high expectations for all employees and departments, and appreciates and values that we are all dedicated to working hard to obtain the goals that are set. This is probably the best company when it comes to knowing how to say thank you to their associates.
iHerb is a friendly, ethical, fast-growing company that is committed to helping people live healthier lives. Every day I am motivated by the responsibility of high expectations for myself and others with the opportunity to be creative and solve problems.
I have learned more working at iHerb than at any other company. iHerb values ambition and encourages growth and self-improvement in a high-tech friendly environment. I am provided the tools I need to problem-solve effectively and help improve processes.
The culture is very diverse; you can learn about different people and their way of living every single day. We are like family and are able to work together to provide the most healthy products in the most technically advanced ways available.
iHerb values and supports employees by offering great benefits and fun events and activities. I work with a wonderful group of people who value excellence and team work.
The camaraderie between the employees and management is one of a kind. Management puts great trust in the employee's ability to complete tasks and in return has a great open-door policy that makes it easy to talk.
The environment, growth of the company, people, and the variety of learning opportunities.
The most positive aspect of my job is the friendly people I get to interact with daily. The company values its employees and I enjoy the teamwork between each department.
The team at iHerb is hardworking, honest, and I find the potential for learning and gaining knowledge to be the most rewarding.
What I like most about working at iHerb is the comfortable work environment and the fact that I work with great trustworthy people. I am most proud of the fact that iHerb is a company that cares about its people and is committed to the success of its employees.
You can walk around and see associates helping each other; people are friendly. Then you see this perfect pick operation that no one around the area has. Which is amazing by itself.
iHerb is committed to helping great causes worldwide. Just as we strive to offer the best value for all our online products, we seek to find and fund the best opportunities for donations – the ones that make a lasting difference.
We feel that children's education is an area where we can have an immediate and sustainable impact. Currently, we are making contributions to build and support schools in Cambodia, giving over $40,000.00 per month through New Hope Cambodia.
The results tell the story. iHerb-sponsored schools are currently benefiting more than 2,000 preschool and primary school students. Our focus is on English, math, and computer science courses, ones that provide practical skills, lasting value, and one of the highest ROC!
When donating to a cause, use CharityNavigator.com to see how they rank. New Hope Cambodia has not yet received ratings on Charity Navigator, but may be evaluated in the future.
Our California locations offer discounted tickets to area theme parks such as Disneyland and Sea World. Other locations offer ride-share benefits for commuters, and discounts at Weight Watchers. Many locations offer discounts on movie tickets, car rentals, and even services like mobile phone service discounts.
Regardless of your specific location, iHerb offers all employees the opportunity to save up to 25% on all purchases at iHerb.com. If you enjoy a healthy lifestyle, you should consider iHerb. iHerb offers a unique combination of workplace experiences, wages, benefits, and perks to keep you and your family happy and healthy.
iHerb employees enjoy insurance coverage that addresses key benefit areas:
Health, Dental & Vision Care: Presently, iHerb pays 75% of the health, dental & vision insurance benefit cost for both the individual and their immediate family. Employees become eligible for insurance benefits on the first of the month following their hire date. Insurance benefits and the amount of their coverage varies by location.
Company paid Term Life Insurance policy ($50,000) with AD&D as a rider
Voluntary Life (for employee, spouse and children)
Accidental Death & Dismemberment (AD&D) rider on all Voluntary Life products
Short and Long-Term Disability
Flexible Spending Account (for covered dependent care and medical expenses)
Colonial Supplemental Benefits
iHerb offers two benefits to aid in supporting the retirement needs of its employees.
Safe Harbor 401(k): Employees are eligible to participate first of the month following their hire date. iHerb matches 100% of the first 4% of the employee's contribution. All matching contributions are immediately 100% vested.
Profit Sharing Plan: All employees are eligible for profit sharing after one year of service with iHerb and vesting occurs over a six-year period. The profit sharing plan contributions are made at the discretion of the company.
Under general supervision, the Customer Service Representative (CSR) is the first point of contact for all company/customer questions, product inquiries, and order status. All CSRs are to handle customers in a professional manner which creates customer loyalty by providing service that exceeds customer expectations.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=19222&lang=en_US&source=CC2
The Data Scientist analyzes statistics and information from multiple sources to spot trends and to gain maximum insight that can help give iHerb a competitive advantage by using cutting age technology to make recommendations across our organization. The Data Scientist will collect new data, through various methods (ie: data mining) from many angles and determines its meaning. The Data Scientist finds and recommends new uses for existing data sources; designs, modifies, and builds new data processes; and builds large, complex data sets.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=22003&lang=en_US&source=CC2
The Director, IT Product Management will be responsible for leading and developing an experienced team of technical professionals and product managers; building and growing an unparalleled customer experience through product development and execution. The Director will participate and lead a wide variety of activities including building and improving customer features, developing specifications in partnership with development and testing; understanding and driving stakeholder requirements and engagement. The successful Director will place emphasis on quality, efficiency, on-time delivery and user engagement, while managing stakeholder expectations. The Director is passionate about best practices, continuous improvement and expert at managing cross functional teams, removing impediments and facilitating consensus to achieve objectives.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=14562&lang=en_US&source=CC2
The iOS Developer will ensure a quality product by not only through writing code, but also by participating in peer code reviews. The iOS Developer will work directly with product managers, designers, QA analysts, and project managers to devise new products and ideas, including mobile and network-based applications.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=19405&lang=en_US&source=CC2
The Information Technology Security Analyst executes routine information security operations activities such as monitoring, analyzing, improving, troubleshooting security systems. With guidance from management and senior staff, supports management and staff in implementation of appropriate network and data security procedures and products. Assists senior staff in the evaluation, development, implementation and operational aspects of security standards, procedures and guidelines for multiple platforms and diverse systems environments
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=18961&lang=en_US&source=CC2
The Junior Software Developer will be part of an agile development team, building and working on enterprise grade software systems on top of the development stack. The Jr. Software Developer will develop high quality solutions across multiple platforms (web, mobile, tablet, etc.) with guidance and direction from other members of the development team. Will be reporting to the Director of New Technologies.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=14547&lang=en_US&source=CC2
The Mobile Tech Lead will be part of an agile development team, building international enterprise grade Mobile Apps for both the Android and iOS platforms. This role will require team leadership through coaching and mentorship as well as shaping the technical road map and standards for iHerb’s mobile applications. Reporting to the Director of Software Engineering, the duties and responsibilities of the Mobile Tech Lead include, but aren’t limited to:
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=15548&lang=en_US&source=CC2
Under limited supervision, The NOC Technician will proactively monitor and administer all monitoring systems ensuring maximum uptime and system availability to the business. The Network Operations Technician will provide 1st level engineering support to all technical groups including (DevOps, systems, network, DB and development) by responding to, investigating and resolving, or assisting in the resolution of, in a timely manner, issues reported via the Service Desk and/or Automated Monitoring and Alerting Systems such as PRTG. The Network Operations Engineer will assist the DevOps and infrastructure teams in day-to-day administrative tasks and projects. Perform responsibilities in accordance with all company standards, policies and procedures by doing the following duties.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=15293&lang=en_US&source=CC2
The Product Manager establishes, designs and develops priorities for iHerb’s back-office and other business portals including internal and external for the company. Establishes processes for management of product requirements throughout the development lifecycle, including maintenance. Establishes processes for product release. Proficient in working with cross-functional teams and translate customer and business needs into product definitions. Familiar with and can carry out standard industry best practices. Relies on experience and judgment to plan and accomplish goals. Leads and directs the work of others. A wide degree of creativity and latitude is expected.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=21461&lang=en_US&source=CC2
The software developer will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Software Developer develops information systems by designing, developing, and installing software solutions, that are scalable for a high transaction environment.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=15143&lang=en_US&source=CC2
The Back-End Software Developer will be part of the IT Operations Team, building and working with DevOps, Security, Network, Infrastructure, Helpdesk, and Application Support teams. The Software Developer develops application by designing, developing, and installing software solutions that automate manual processes within IT Operations.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=21664&lang=en_US&source=CC2
The Vice President of Marketing is an avid entrepreneur who supports the mission, vision and values of iHerb by conceptualizing and implementing business and market development; market research and planning; and the strategic direction of promotion and advertising. In addition, the incumbent is responsible for hiring and directing the day-to-day activities of the marketing staff.
View detailed job description and/or apply: https://workforcenow.adp.com/jobs/apply/posting.html?client=iherb&jobId=21117&lang=en_US&source=CC2